Please note your tracking number when sending your parcel back to Mister Spex; otherwise, it will not be possible for us to track the delivery.
Returns are free! If you should misplace or receive the returns label, please contact our customer service team. We’ll send you a new one to the provided e-mail address straightaway.
Should it occur that this label is missing, please contact our customer service. We will promptly send a new one to the provided e-mail address.
You will receive an e-mail with a receipt of confirmation as soon as your return reaches us. Please note your tracking number; so we will be able to track your return.
If you haven’t received a returns form or you have misplaced it, you can simply download a copy below:
Yes, you can drop your parcel off at DHL, Parcel Force or Royal Mail.